DW Copy paste (and other menu functions) not working

[John_Allred]

Using DW v 20.1 under Windows 10 64-bit, many menu functions are grayed out/nonfunctional. Includes copy, cut, paste, about Dreamweaver, open, close, close all, etc.

With a file open and with text selected, this is the status of my Edit menu:

I have uninstalled and reinstalled DW. This issue does not occur in other Adobe CC apps.

I saw this issue cropped up a bit in 2017 and 2018, but I haven't seen more recent complaints. Advice would be greatly appreciated.

[John_Allred]

For whatever insight it may provide, here is the status of my File menu:

[Nancy OShea]

1. Switch to Live View from your Document Toolbar.

2. Make certain the active tab is Source Code, not a dependent file tab.

3. Ensure that underlying code is error-free, denoted by a green checkmark in a circle. 

See screenshot.

Dreamweaver workspace

Post back if you still need help.

[John_Allred]

Thanks, Nancy. That didn't do it for me. To get a green check mark, I created a new HTML file with only doctype, html, head, and body tags. Plus, an H1 and a P. Most of my menus are still grayed out.

[Nancy OShea]

Are you working within a defined local site folder on your primary hard drive?

Site > Manage Sites -- Local Site Folder

Is your local site selected in the Files Panel?

Files Panel (F8), Local Folder

[John_Allred]

Yes, ma'am.

[Nancy OShea · Accepted solution]

Try Restore Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

[John_Allred]

This is close to becoming a pattern with us, Nancy. Last time I had a Dreamweaver issue, you suggested resetting my preferences, too. It worked then, and it worked now. I'm going to put a sticky note on the edge of my browser for how to reset the app.

Thanks, once again!

[Nancy OShea]

Unfortunately, the files that store preferences are easily corrupted.  It's not just in Dreamweaver.  It's all Adobe products.