FTP error - cannot connect to host GoDaddy

Forum|Forum|8 years ago
September 9, 2017
3 replies
4433 views

I'm pulling my last gray hairs! Every time there's a CC update there's trouble. I used Dreamweaver CC 2017 just a couple of months ago, made changes and uploaded via FTP no problem! For the last week I've been trying to connect and am at wits end! Was on phone with GoDaddy... could not resolve it. I could not find answers in Adobe forum. Tried to find an Adobe phone contact - no success. I checked host address, added a new user, uploaded and tried FileZilla, Quit and restarted DW and still nothing. Can someone please hold my hand or give me clear direction on how I can connect to GoDaddy host via FTP on Dreamweaver?? I am not a programmer but I can follow step-by-step directions...

Correct answer paulz64879687

Yes, tried Filezilla and everything else I could think of until we called GoDaddy AGAIN and lo and behold (eyes rolling), whatever the problem was, it was at their end... after having been told initially by another rep that they could do nothing else to make it work. In the end, it connected. Thanks for taking the time to respond!

AIRIS Creative Studio

New Participant

I had the same problem, on your suggestion I called GoDaddy and we found the problem. There's a mistake in their configuration info: The FTP SERVER is just the domain and NOT as is writtes ftp.domain so if you remove "ftp." form server name it works perfectly.

T

The Nimbus241533151gkj

New Participant

This is the perfect solution.........thanksa ton for providing clarity in your resolution than giving vague blame on their customer support etc

Jon Fritz

Community Expert

paulz64879687 wrote
I'm pulling my last gray hairs! Every time there's a CC update there's trouble. I used Dreamweaver CC 2017 just a couple of months ago, made changes and uploaded via FTP no problem! For the last week I've been trying to connect and am at wits end! Was on phone with GoDaddy... could not resolve it. I could not find answers in Adobe forum. Tried to find an Adobe phone contact - no success. I checked host address, added a new user, uploaded and tried FileZilla, Quit and restarted DW and still nothing. Can someone please hold my hand or give me clear direction on how I can connect to GoDaddy host via FTP on Dreamweaver?? I am not a programmer but I can follow step-by-step directions...

Are you saying you tried Filezilla and it didn't work there either?

P

paulz64879687AuthorCorrect answer

New Participant

Yes, tried Filezilla and everything else I could think of until we called GoDaddy AGAIN and lo and behold (eyes rolling), whatever the problem was, it was at their end... after having been told initially by another rep that they could do nothing else to make it work. In the end, it connected. Thanks for taking the time to respond!