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jcalcina
Inspiring
September 19, 2012
Question

pdf's as automatic reply/email for buyer on website -tips?

  • September 19, 2012
  • 1 reply
  • 3095 views

Wondering what the general steps are for sending an automatic email and/or pdfs to email of user/purchaser? I know there are two issues, the purchase and email to me, and more importantly, the automated email return to them with the pdf's. I have a php validation form on my site, which I found pretty easy to do. Can someone please point me in the right direction? I use cs5. Thanks, much appreciated.

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1 reply

Jon Fritz
Community Expert
Community Expert
September 19, 2012

Automatic response emails with attachments will fire off spam filters like crazy.

I would stay away from adding any attachment to an automated response to reduce the risk of your email going to a junk/spam folder, especially if it's a receipt.

jcalcina
jcalcinaAuthor
Inspiring
September 19, 2012

Ok what is typically done then? Would it be non-automated, would someone reply manually to a purchase order? Or I suppose, how does one enable access to download a file, as a response to payment? Isn't that a common server-side application?

Jon Fritz
Community Expert
Community Expert
September 19, 2012

I'm sorry, I was only cautioning against adding an attachment to an auto-response email. An automated email response is pretty normal and is usually part of a php form to mail script.

Are you planning on taking actual orders with CC info, or is this more of an email papertrail for offline transactions?