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bm85560036
bm85560036
Participant
April 16, 2019
Question

SFTP connection error: "login or password is incorrect"

  • April 16, 2019
  • 1 reply
  • 3660 views

I googled for a solution to this problem and it looks that it is an old and known one.

Now, with the last Dreamweaver installed (19.1) I´m facing the same error:

"An FTP error occurred -- cannot make connection to host.  Your login or password is incorrect.  Please check your connection information."

With Filezila everything works fine.

Is it any solution for this error?

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 16, 2019

Are you entering exactly the same log-in credentials and root directory in both applications?

Have you tried More Options?  See screenshot.

Nancy O'Shea— Product User & Community Expert
bm85560036
bm85560036Author
Participant
April 16, 2019

Yes, I used the same login credentials (several times).

The connection is sftp so the options are differents than the picture

N
Adobe Employee
Nainabhandari
Adobe Employee
April 20, 2023

Build 15593 / Windows 11

I have made the reg changes and it hasn't made any difference!


@Cotton Ink , Could you please provide us SFTPerror.log file from location.
 Windows: %appdata%\Adobe\Dreamweaver 2021\<locale>\Configuration\SFTP\

 

 

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