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HELP ! XML parsing fatal error: Invalid document structure, line:1, file:C\Users

Participant ,
Feb 28, 2020

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Many years ago (after evening classes) I downloaded Dreamweaver CS 5.5 and made my one and only webite which is used for my wife's small business.
I tried to open DW this morning and was met with this message which means absolutey nothing to me.
Does anyone have any advice - in really clear terms - as to how I go about correcting the problem. 
Many thanks

Paul

Dreamweaver.JPG

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Correct answer by Jon Fritz II | Adobe Community Professional

Yep, the path in your most recent screenshot is correct.

Once renamed, restart DW and it will create a new folder in the same location that should come with a new Designer.xml file and allow the program to run correctly..

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HELP ! XML parsing fatal error: Invalid document structure, line:1, file:C\Users

Participant ,
Feb 28, 2020

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Many years ago (after evening classes) I downloaded Dreamweaver CS 5.5 and made my one and only webite which is used for my wife's small business.
I tried to open DW this morning and was met with this message which means absolutey nothing to me.
Does anyone have any advice - in really clear terms - as to how I go about correcting the problem. 
Many thanks

Paul

Dreamweaver.JPG

Adobe Community Professional
Correct answer by Jon Fritz II | Adobe Community Professional

Yep, the path in your most recent screenshot is correct.

Once renamed, restart DW and it will create a new folder in the same location that should come with a new Designer.xml file and allow the program to run correctly..

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Error, Other

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1.2K

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Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

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Go to the Configuration folder and rename it as Configuration_backup. Restart Dreamweaver.


Ben

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Feb 28, 2020 1
Participant ,
Feb 28, 2020

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Thanks Ben
Following your advice I should rename the arrowed folder shouldn't I  ?
Paul

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Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

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NO!!

That is NOT the correct configuration folder and will break DW completely if changed/removed.

Follow the steps I posted to get to the correct configuration folder.

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Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

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To do what Ben suggests...

1. Turn on your Operting System's Hidden Folders. You can do a quick search for "view hidden folders Windows (your version)" in Google for the exact method for your operating system.

2. Go to the path in your screen capture (C > Users > your username > AppData > Roaming > Adobe > Dreamweaver (version) > your language > Configuration). The AppData folder in that path is normally hidden and inaccessible without doing Step 1.

3. Rename Configuration to Configuration_old

4. Open DW

What this will do is force DW to create a new, clean configuration folder, which includes a new Designer.xml file that should be free of corruptions.

EDIT: DO NOT rename the configuration folder in the Program Files location. That will disable DW permanently. The correct path has been added to the steps above for clarity.

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Feb 28, 2020 1
Participant ,
Feb 28, 2020

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Many thanks Jon, I'm VERY grateful ! You stopped a major mistake being made.
I believe that I have the correct path and Configuration folder which needs to be renamed to Configuration_old ?
Thanks once more - and for your patience.
Paul

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Feb 28, 2020 0
Adobe Community Professional ,
Feb 28, 2020

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Yep, the path in your most recent screenshot is correct.

Once renamed, restart DW and it will create a new folder in the same location that should come with a new Designer.xml file and allow the program to run correctly..

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Feb 28, 2020 1
Participant ,
Feb 28, 2020

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Fantastic. Thank you very much for your advice Jon, I'm very grateful.
Thanks, Paul

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