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Measha06
Measha06
Known Participant
July 6, 2017
Answered

Image Not showing in Google [Chrome browser]

  • July 6, 2017
  • 1 reply
  • 5688 views

Can anybody tell me why whether previewing or once uploaded  why on desktop I cant see an image in Chrome? If I use Chrome on my phone I see the image. The page in question is stationery designs.

This is the image that should be seen multiple time across the page and two rows in full screen view

On internet explorer and edge it previews as it should be and I have tried internet explorer live and it can be seen as should be.

I would appreciate somebody telling me what I have missed.

Liz

This topic has been closed for replies.
Correct answer pziecina

If you have previously previewed the page in Chrome without the images, (or the image has been changed) then Chrome may be showing the cached page, have you cleared the browser cache.

1 reply

pziecina
pziecina
Brainiac
July 6, 2017

What image file format are you using?

IE and Edge support file formats some other browsers do not, e.g. tiff.

Measha06
Measha06Author
Known Participant
July 6, 2017

Its png as are other images in the entire website and it is only this image on this page in Chrome alone.

Measha06
Measha06Author
Known Participant
July 6, 2017

Many users have had the same problem with browser cache, especially with Chrome.


Ive done 20 and its still not working on mine but happy its on others OK

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