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Не удается проверить статус вашей подписки.

New Here ,
Dec 06, 2021 Dec 06, 2021

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Перестал запускаться Photoshop, пишет

Не удается проверить статус вашей подписки.

Срок действия подписки на Photoshop истек.

Подписка была продлена, подскажите что делать.

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Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

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This issue can occur if the apps are unable to connect to Adobe server. For basic troubleshooting, see: https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

Is this issue only on a particular computer or are several users encountering this issue?

Are you aware of any recent changes in your network/firewall?

Can you provide some more information about the versions of CC Desktop app, operating system etc.

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New Here ,
Dec 06, 2021 Dec 06, 2021

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У нас установлено на 1 ПК, интернет есть, время правильное, антивируса нет, ОС windows 7 64 bit изменений в сети не было.

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