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AAM not picking up Updates for CC (2014)

Explorer ,
Sep 10, 2014 Sep 10, 2014

I just noticed that my deployments of Adobe CC 2014 are not picking updates form my Internal Adobe Update Server.

The Update Server seems to be working fine, and i can pull updates from Adobe fine, but the local machines are not getting any updates for CC(2014)

I just found that if i remove the AdobeUpdateAdminPrefs.dat file from it's location, and launch Photoshop CC(2014) The Updates is able to be selected and shows a few updates for the CC(2014) package.

If i put the file back, and launch, i get an Updates that is grayed out and finds nothing.

It worked fine in CS6 and CC.

Please advise, is there a new AAM I should be using?

437
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Adobe Employee ,
Sep 10, 2014 Sep 10, 2014

Have you deployed client configuration file (AdobeUpdater.Overrides) on client machines?

Thanks,

Ashish

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Explorer ,
Sep 17, 2014 Sep 17, 2014
LATEST

After some testing, i do find that the overrides file is working properly for my base/newly built machines. So, it must be something on a currently deployed machine, so i can fix that.. I guess technically it's working...

But, i'm noticing that the Internal AAM server it's looking at is not showing all of the updates it should,

I did see some errors of :

Downloading http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRawForElements11-7.1-x64/7.3.37/7.3.37...

******** HTTP Error*********

Failed to open remote file http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRawForElements11-7.1-x64/7.3.37/7.3.37...

Downloading update:  AdobeExtensionManagerCS5-5.0/5.0.1

I usually just do an incremental update (Mac Server running 10.8)

Do i need to do a Forced Update? or a 1, of re-downloading a fresh copy of everything?

It's only a couple updates, But one missing, is the latest Photoshop, which i see if i remove the overrides file, but disappears if i use the overrides file.

Thanks.

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Explorer ,
Sep 11, 2014 Sep 11, 2014

I did, and it worked fine for CS5, CS6 and i believe CC.

But it's not working anymore for CC(2014)

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Explorer ,
Sep 12, 2014 Sep 12, 2014

I verified that my overrides file works fine for Adobe CC It properly shows available updates.

But the same exact overrides file is not working for Adobe CC(2014)

I think it's something in the creation of the deployment package Maybe? if i remove the AdobeUpdaterAdminPrefs.dat file from it's location on Adobe CC(2014) Machines, then i can get the Updater to work by getting updates from Adobe, but i still want it to look Internally, not at Adobe to get updates.

Has anything changed in the Internal Update Server mechanisms for Adobe CC(2014)?

Thanks.

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