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2

Account management

New Here ,
Dec 04, 2023 Dec 04, 2023

I want to know , no any product in overview , but in account page so the 

Anniversary date : May 15, 2024 (162 days left)
what does this meaning?
 

Helpdesk6C1C_2-1701744507145.png

 

[Moderator moved the thread to the correct forum]

 

 

 

 

 

TOPICS
Licensing , Manage account
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Community Expert ,
Dec 04, 2023 Dec 04, 2023

1. please don't post duplicate messages.

2. was there a reason you posted in enterprise & teams with your previous message?  

3. copy and paste here a screenshot showing your account page revealing what you stated, https://account.adobe.com

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New Here ,
Dec 04, 2023 Dec 04, 2023

Replay 2 .  i don't know i should post in to where,if i have the account problem.

Abambo_0-1701833936448.png

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

 

 

 

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

it looks like you have a vip subscription.  is that completely unexpected?

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Community Expert ,
Dec 05, 2023 Dec 05, 2023
LATEST

I would suggest to check this with support: https://adminconsole.adobe.com/support. Use the chat icon to contact support.

Abambo_1-1701834872900.png

(For chat to work out, you need to accept cookies and pop-up screens from Adobe. If it doesn't work, change the browser and/or the computer).

Normally if you do not have a plan, you have no access to the adminconsole. I do not know, where your first screen is from.

ABAMBO | Hard- and Software Engineer | Photographer
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