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April 7, 2017
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  • April 7, 2017
  • 1 reply
  • 194 views

Good morning,

It is since 2 years ago that I pay regularly my monthly due.

At this moment I've installed ONLY one app. in one my computer.

I'd a big problem in my Mac Pro and yesterday I'd to clean my disc : it is that in my Apple Store all my app. had been cancelled.

I started to install the Photoshop, but I can't install it, I'm able to install ONLY as new prove.

As I can do ?

Thanks a lot

Dr. Ezio Donati

    This topic has been closed for replies.
    Correct answer Albrecht Volk

    Creative Cloud applications sometimes start in trial mode after a system reset. Try the troubleshooting steps in this document Impedire a Creative Cloud di tornare alla modalità di prova or contact tech support for further assistance Come contattare l'assistenza clienti

    1 reply

    Albrecht VolkCorrect answer
    Adobe Employee
    April 7, 2017

    Creative Cloud applications sometimes start in trial mode after a system reset. Try the troubleshooting steps in this document Impedire a Creative Cloud di tornare alla modalità di prova or contact tech support for further assistance Come contattare l'assistenza clienti