Acrobat DC Customization Wizard Links to FTP are dead. FTP site now requires a logon? Adobe can you fix your links?

Forum|Forum|8 years ago
January 29, 2018
2 replies
3466 views

I have a distribution license for Adobe Reader Dc and need the DC Customization Wizard. The link on the adobe enterprise tools page points to ftp.adobe.com

Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

These links are dead since the Adobe pub FTP site now requires a logon. You can no longer go directly to the link

ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/

This must have changed in the last few months. I was always able to got directly to the ftp://ftp.adobe.com/pub in the past.

Help!

Acrobat

This topic has been closed for replies.

Correct answer Tariq Ahmad

Hi Archs,

The FTP login issue has been resolved. It no longer should ask for username and password.

-Tariq Dar

P

pmapeso

Participant

Hi there,

I'm getting a timeout or no response when I try the ftp site. It just sits doesn't actually download!

EnterpriseHelp

Inspiring

Works for me. Downloaded several items from different dirs.

EnterpriseHelp

Inspiring

Both of these links work for me even after the browser cache is cleared. There is no login screen. Can you recheck?

A

archs91414689Author

Participant

Looks like depending on the Content Delivery Network or DNS service used by Adobe. I must be hitting different Adobe servers.

Logon Prompt sometimes or sometimes not. Tried in both IE and Chrome. I had to go to allow an IP from servers in Europe to get the files.

See attached.

EnterpriseHelp

Inspiring

Is your problem resolved? You have the installers?

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