Acrobat DC install Error

Question

Acrobat DC installation error occurs. Please help me.

PC OS : Windows10, 64bit

05/04/21 10:36:03:615 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Build Version - 1.16.0.1
05/04/21 10:36:03:615 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Logging Level verbosity Set to 4
05/04/21 10:36:03:680 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Successfully fetched the optionXML content from MSI database ...
05/04/21 10:36:03:728 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | The OS language detected for Acrobat (ko_KR)
05/04/21 10:36:03:736 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
05/04/21 10:36:03:738 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | The install language for Acrobat (APRO21.0) from the fallback map (ko_KR)
05/04/21 10:36:03:738 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 5464 | Retreived folderList from the folder :C:\프로그램\3 소프트웨어\아크로뱃 프로\Build

05/04/21 10:36:03:738 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Going to install C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:36:03:738 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Bootstrapper launch location is :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:36:11:744 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Build Version - 1.16.0.1
05/04/21 10:36:11:744 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Logging Level verbosity Set to 4
05/04/21 10:36:11:745 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | The return code from the Bootstrapper Process is (0).
05/04/21 10:36:11:757 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 5464 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\User\AppData\Local\Temp\\{BB11A251-3351-4EB6-B42B-C2E68422F771}"
05/04/21 10:36:17:810 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 5464 | Process creation completed.
05/04/21 10:36:17:811 | [FATAL] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | The return code from the Adobe Installer Process is (19).Stopping the installation process.
05/04/21 10:36:17:811 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Failed in Acrobat (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Setup\APRO21.0) deployment (0).Stopping the installation process.
05/04/21 10:36:17:819 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 5464 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
05/04/21 10:36:55:585 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5464 | Setup exiting with return code (5)
05/04/21 10:38:37:032 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Build Version - 1.16.0.1
05/04/21 10:38:37:032 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Logging Level verbosity Set to 4
05/04/21 10:38:37:047 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Successfully fetched the optionXML content from MSI database ...
05/04/21 10:38:37:067 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | The OS language detected for Acrobat (ko_KR)
05/04/21 10:38:37:068 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
05/04/21 10:38:37:070 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | The install language for Acrobat (APRO21.0) from the fallback map (ko_KR)
05/04/21 10:38:37:071 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9904 | Retreived folderList from the folder :C:\프로그램\3 소프트웨어\아크로뱃 프로\Build

05/04/21 10:38:37:071 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Going to install C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:38:37:071 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Bootstrapper launch location is :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:38:38:907 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Build Version - 1.16.0.1
05/04/21 10:38:38:907 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Logging Level verbosity Set to 4
05/04/21 10:38:38:907 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | The return code from the Bootstrapper Process is (0).
05/04/21 10:38:38:918 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9904 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\User\AppData\Local\Temp\\{8640B0FC-D646-4550-B63C-9A7BC112B47B}"
05/04/21 10:38:45:516 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9904 | Process creation completed.
05/04/21 10:38:45:516 | [FATAL] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | The return code from the Adobe Installer Process is (19).Stopping the installation process.
05/04/21 10:38:45:516 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Failed in Acrobat (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Setup\APRO21.0) deployment (3145775).Stopping the installation process.
05/04/21 10:38:45:525 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 9904 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
05/04/21 10:38:54:083 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 16900 | Temp path found for log files (C:\Users\User\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)
05/04/21 10:39:34:227 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9904 | Setup exiting with return code (5)
05/04/21 10:40:08:470 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Build Version - 1.16.0.1
05/04/21 10:40:08:470 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Logging Level verbosity Set to 4
05/04/21 10:40:08:484 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Successfully fetched the optionXML content from MSI database ...
05/04/21 10:40:08:502 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | The OS language detected for Acrobat (ko_KR)
05/04/21 10:40:08:503 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
05/04/21 10:40:08:505 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | The install language for Acrobat (APRO21.0) from the fallback map (ko_KR)
05/04/21 10:40:08:505 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9688 | Retreived folderList from the folder :C:\프로그램\3 소프트웨어\아크로뱃 프로\Build

05/04/21 10:40:08:505 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Going to install C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:40:08:505 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Bootstrapper launch location is :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:40:10:294 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Build Version - 1.16.0.1
05/04/21 10:40:10:294 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Logging Level verbosity Set to 4
05/04/21 10:40:10:294 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | The return code from the Bootstrapper Process is (0).
05/04/21 10:40:10:305 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9688 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\User\AppData\Local\Temp\\{FE56B6D3-42EB-4723-B6E9-9AB0DCA03ED6}"
05/04/21 10:40:17:883 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9688 | Process creation completed.
05/04/21 10:40:17:883 | [FATAL] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | The return code from the Adobe Installer Process is (19).Stopping the installation process.
05/04/21 10:40:17:883 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Failed in Acrobat (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Setup\APRO21.0) deployment (0).Stopping the installation process.
05/04/21 10:40:17:928 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 9688 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
05/04/21 10:40:27:124 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9688 | Setup exiting with return code (5)
05/04/21 10:42:53:295 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Build Version - 1.16.0.1
05/04/21 10:42:53:295 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Logging Level verbosity Set to 4
05/04/21 10:42:54:336 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Successfully fetched the optionXML content from MSI database ...
05/04/21 10:42:54:361 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | The OS language detected for Acrobat (ko_KR)
05/04/21 10:42:54:366 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...
05/04/21 10:42:54:368 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | The install language for Acrobat (APRO21.0) from the fallback map (ko_KR)
05/04/21 10:42:54:369 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Retreived folderList from the folder :C:\프로그램\3 소프트웨어\아크로뱃 프로\Build

05/04/21 10:42:54:369 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Going to install C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:42:54:369 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Bootstrapper launch location is :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:43:00:633 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Build Version - 1.16.0.1
05/04/21 10:43:00:633 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Logging Level verbosity Set to 4
05/04/21 10:43:00:633 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | The return code from the Bootstrapper Process is (0).
05/04/21 10:43:00:733 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\DEBox\Setup.exe" --nonRIBSMode="1" --deploymentFile="C:\Users\User\AppData\Local\Temp\\{77771657-FDEC-4773-BD4B-CB1E9A9F4313}"
05/04/21 10:46:26:851 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Process creation completed.
05/04/21 10:46:26:851 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | The return code from the Adobe Installer Process is (0).
05/04/21 10:46:26:866 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /i "C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Acrobat Pro.msi" /qn
05/04/21 10:46:29:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7260 | Build Version - 1.16.0.1
05/04/21 10:46:29:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7260 | Logging Level verbosity Set to 4
05/04/21 10:46:29:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7260 | Executing immediate custom action for install mode.
05/04/21 10:46:29:301 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7260 | The CustomActionData string is : mode=install;sourceDir=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\;installDir=;origDB=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Acrobat Pro.msi;installLang=
05/04/21 10:46:29:302 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 7260 | Successfully executed the immediate custom action for install mode .
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Build Version - 1.16.0.1
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Logging Level verbosity Set to 4
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Executing the deferred custom action.
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Obtained the following as CustomActionData
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | (mode=install;sourceDir=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\;installDir=;origDB=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Acrobat Pro.msi;installLang=)
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | (mode=install;sourceDir=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\;installDir=;origDB=C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Acrobat Pro.msi;installLang=)
05/04/21 10:46:56:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Original database path is : C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Acrobat Pro.msi
05/04/21 10:46:56:456 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | OptionXML saved at location :: C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{DD766090-AEBD-4E75-A5EE-DE7809E2002B}
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Build Version - 1.16.0.1
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Logging Level verbosity Set to 4
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | CustomAction Parameters obtained...
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | optXMLPath :: C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{DD766090-AEBD-4E75-A5EE-DE7809E2002B}
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | setupBasePath :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | installDirPath ::
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | installLang ::
05/04/21 10:46:56:483 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Initializing Custom Action Data from parameters
05/04/21 10:46:56:484 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Provisioning Tool path is (C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{9361A1F6-5463-41BA-A5D2-4FAAF3F55848}).
05/04/21 10:46:56:484 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Preconditioning Tool path is (C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{EA742539-5989-4044-8006-0FE04613A6AD}).
05/04/21 10:46:56:484 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Starting to run the custom action for install mode
05/04/21 10:46:56:484 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 1: Starting to parse Option XML.
05/04/21 10:46:56:502 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Match OS lang option selected
05/04/21 10:46:56:502 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Added OS Language (ko_KR) to the install language fallback.
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Install language fallback contains following languages :
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | (ko_KR)
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | (ko_KR)
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Self-Update BootStrapper Relative Path doesn't exist.
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | No of updates found (0).
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | No of HD products found (0).
05/04/21 10:46:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Custom deployment path doesnt exist in options XML
05/04/21 10:46:56:510 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to find Royalty Bearing attribute info.
05/04/21 10:46:56:511 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Found the AppsPanel attribute info (false)
05/04/21 10:46:56:511 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Found the AdminPrivilege attribute info (false)
05/04/21 10:46:56:511 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Number of Medias found = 1

05/04/21 10:46:56:519 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Deployment XML created at path :: C:\Users\User\AppData\Local\Temp\{70D20CF5-300D-4FD7-9E2B-93ACE63F80E6}\\{03CAF74D-B72C-45DE-B3B2-8DEF2EAF8024}
05/04/21 10:46:56:527 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Override XML created at path :: C:\Users\User\AppData\Local\Temp\{70D20CF5-300D-4FD7-9E2B-93ACE63F80E6}\\{0F16C0E0-38BD-40D7-A0CC-9A5BC5CF9B79}
05/04/21 10:46:56:527 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to get value for conflicting processes...
05/04/21 10:46:56:527 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to retrieve the conflict process info.
05/04/21 10:46:56:527 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Deployment Manager is running in Install Mode.
05/04/21 10:46:56:528 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 2: Starting to launch ASU AAM.
05/04/21 10:46:56:528 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Going to install C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3
05/04/21 10:46:56:532 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Latest AAM version with the package is (5.4.3.544)...
05/04/21 10:46:56:532 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Bootstrapper launch location is :: C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\ASU_5.4.3\Set-up.dat
05/04/21 10:46:58:492 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Build Version - 1.16.0.1
05/04/21 10:46:58:492 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Logging Level verbosity Set to 4
05/04/21 10:46:58:492 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The return code from the Bootstrapper Process is (0).
05/04/21 10:46:58:493 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
05/04/21 10:46:58:493 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15816 | Skipping custom installs, either path does not exist or not directory (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\pre)
05/04/21 10:46:58:494 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | No conflicting processes were defined for the products, skipping the conflicting process check ...
05/04/21 10:46:58:614 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 3: Starting to launch Bootstrapper of Media (APRO21.0).
05/04/21 10:46:58:614 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The Bootstrapper seems to be missing(C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Setup\APRO21.0\Set-up.dat). Skipping the installation process.
05/04/21 10:46:58:615 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Correcting Dependencies in local db.
05/04/21 10:46:58:622 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to open media db session at source path (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\Setup\APRO21.0\payloads). Return Code is 1
05/04/21 10:46:58:627 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to correct the dependencies. Installation May fail.
05/04/21 10:46:58:627 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 4: Starting to launch Adobe Installer.
05/04/21 10:46:58:627 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Skipping exception: APRO21.0.
05/04/21 10:46:58:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 5: Starting to launch Preconditioning Tool.
05/04/21 10:46:58:629 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Precondition tool launch location is :: C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{EA742539-5989-4044-8006-0FE04613A6AD}
05/04/21 10:46:58:629 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15816 | Path to Process :C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{EA742539-5989-4044-8006-0FE04613A6AD} Process Directory :C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97} arguments being passed :"C:\Users\User\AppData\Local\Temp\{6606E436-35A5-4D1F-BE8D-1EB1CBC86F97}\\{EA742539-5989-4044-8006-0FE04613A6AD}" --precondition --install --filePath C:\Users\User\AppData\Local\Temp\{70D20CF5-300D-4FD7-9E2B-93ACE63F80E6}\\{B966EDBF-A967-40CD-BC39-B7CF8F35BF4F}
05/04/21 10:47:14:055 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15816 | Process creation completed.
05/04/21 10:47:14:055 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The return Code from Precondition Tool (0).
05/04/21 10:47:14:055 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Precondition Tool has successfully precondition the product.
05/04/21 10:47:14:055 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 6: Starting to Configure the System.
05/04/21 10:47:14:055 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Customized Trial config file does not exist.
05/04/21 10:47:14:069 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Success: Suppression of Customized Trial.
05/04/21 10:47:14:070 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Success: Suppression of APIP.
05/04/21 10:47:14:070 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Success: Suppression of APIP for Acrobat Professional.
05/04/21 10:47:14:070 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Updater config file does not exist.
05/04/21 10:47:14:070 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Inside initWithXMLString.
05/04/21 10:47:14:076 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Success: Supression of the Adobe Updater.
05/04/21 10:47:14:077 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Success:Suppression of Updater for Acrobat Professional.
05/04/21 10:47:14:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The Update Redirection XML file is not present in the machine.
05/04/21 10:47:14:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The Update Redirection XML file is not present in the machine at ACF location.
05/04/21 10:47:14:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | RemoteUpdateManager deploy Path is : %ProgramFiles(x86)%\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager
05/04/21 10:47:14:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Substituting environment variable : ProgramFiles(x86) ,with value : C:\Program Files (x86).
05/04/21 10:47:14:081 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | RemoteUpdateManager deploy Path after processing is: C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager
05/04/21 10:47:14:113 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Successfully deployed the RemoteUpdateManager.
05/04/21 10:47:14:113 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | WelcomeExperience configuration need not be changed ...
05/04/21 10:47:14:113 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | STEP 7: Starting to apply the updates.
05/04/21 10:47:14:113 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Number of updates to apply is (0).
05/04/21 10:47:14:115 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15816 | Skipping custom installs, either path does not exist or not directory (C:\프로그램\3 소프트웨어\아크로뱃 프로\Build\post)
05/04/21 10:47:14:116 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | Failed to verify/load the OOBELib path (C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7\adobe_oobelib.dll)
05/04/21 10:47:14:116 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | sendAnalytics : Unable to find deviceId.
05/04/21 10:47:14:321 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15816 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.17763.1339]

05/04/21 10:47:14:323 | [INFO] | | ASU | DeploymentManager | | | | 15816 | Event Guid generated is: '38cf7b1d-252a-4e3c-acd6-b23ece902931'
05/04/21 10:47:14:325 | [INFO] | | ASU | DeploymentManager | | | | 15816 | Sending event: <eventList><HostedServicesEvent><eventGuid>38cf7b1d-252a-4e3c-acd6-b23ece902931</eventGuid><eventDts>2021-05-04T10:47:14.323+09:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">2B65298B-98F0-4C3A-8C0D-6FDDF478E461</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">0</eventParam><eventParam name="ErrorSubcode">0</eventParam><eventParam name="OS_Language">ko_KR</eventParam><eventParam name="CCP_Admin_AdobeID">itadmina@auri.re.kr</eventParam><eventParam name="DeviceId"></eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.17763</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.3.544</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">false</eventParam><eventParam name="ACCC_AppsPanel_Enabled">false</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-05-04T10:47:14.323+09:00</eventParam><eventParam name="lbsWorkflowID">{9CA68564-D875-45AD-AA6D-AE593D775121}</eventParam><eventParam name="event.guid">38cf7b1d-252a-4e3c-acd6-b23ece902931</eventParam><eventParam name="event.dts_end">2021-05-04T10:47:14.323+09:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

05/04/21 10:47:14:325 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15816 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

05/04/21 10:47:15:121 | [INFO] | | ASU | DeploymentManager | | | | 15816 | Waiting for the async thread to get the task completed
05/04/21 10:47:15:121 | [INFO] | | ASU | DeploymentManager | | | | 13332 | Async thread is completed. Now exiting from function.
05/04/21 10:47:15:326 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15816 | The install workflow is terminating.
05/04/21 10:47:15:915 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Process creation completed.
05/04/21 10:47:15:915 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | util create process resulted in an error..
05/04/21 10:47:15:915 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | The return Code from Create Process (3010).
05/04/21 10:47:15:915 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Failed to execute the msi
05/04/21 10:47:15:915 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Trying to rollback the Acrobat installation ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) ...
05/04/21 10:47:15:915 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Path to Process :C:\windows\system32\msiexec.exe Process Directory :C:\windows\system32 arguments being passed : /x "{AC76BA86-1033-FFFF-7760-0C0F074E4100}" /qn
05/04/21 10:48:17:325 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | Process creation completed.
05/04/21 10:48:17:325 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17100 | Acrobat rolled back successfully ...
05/04/21 10:48:17:325 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 17100 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
05/04/21 10:48:51:511 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 17280 | Temp path found for log files (C:\Users\User\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)

jidelay3696148 · Accepted Answer

I deleted everything using Adobe Creative cleaner tool and installed it and it was successful.

Peter25227529uepn · Answer

If you're having trouble installing Acrobat reader, try the following:
Enable JavaScript.
Check for anti-virus updates.
Try a different browser.
Try a direct download link.
Ensure a stable Internet connection.
Update the video card driver (Windows only)
Troubleshoot for specific error messages.

Hope You Find This Useful,

Peter

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