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June 18, 2015
Question

Acrobat DC not deploying in packaged full CC(2014) suite install

  • June 18, 2015
  • 2 replies
  • 684 views

Having prepared a package for installation of the full CC (2014) suite, it does not deploy Adobe Acrobat DC Pro; and if we attempt to deploy this separately, we receive an error that the serial is not valid; anyone else experience this issue?

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2 replies

Participant
June 23, 2015

I had the same issue when I deployed as a 64 bit package. If you create a separate 32 bit package it will work on its own or go under Your deployment name/Exceptions/APRO15.0en_US/Adobe Acrobat/Setup.exe (For PC) Mac is similar directory

wpilkington
Participant
June 23, 2015

As a general rule, Acrobat Pro should always be installed before the main Creative Cloud MSI.  However, for Acrobat Pro DC the Exception Deployer executable is no longer valid.

From a Windows perspective, you'll need to use the setup executable with a set of switches.  More info here:

https://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html

I've also added the MSI properties to leave PDF ownership well alone, so Acrobat Pro doesn't take over ownership of PDF files and so that the browser plugins are the Reader ones.  For the install language en_US my command line is like this.

Setup.exe /sALL /extUI /sl "en_US" /msi INSTALLDIR="" EULA_ACCEPT="NO" SUITEMODE=1 OWNERSHIP_STATE=0 LEAVE_PDFOWNERSHIP=YES LANG_LIST="en_US" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1