First, a bit of background information:
In my enterprise environment, we have Acrobat and Reader set to auto-update. After a few months, we noticed that about 50 of our 350 Acrobat installations were not getting updated. When we tried to update them, we got an error (1328) regarding a .TMP file. I tried a few of the workarounds that I saw online, but not worked. We than decide to uninstall/reinstall Acrobat on these computers. We have an SCCM job to do the uninstall/reinstall and it is working.
The current issue:
Now that our first round of test users have had Acrobat uninstalled and reinstalled, we see that when they go to Help / Check For Updates, it is requesting admin credentials. On the other 1000 or so computers in our environment, users are able to manually check for updates and it works without any admin credentials. These computer also auto-update seemlessly but the computers which recently had Acrobat uninstalled and reinstalled are not updating to the newest version. Could someone please let me know what to look for to enable these user to update without admin creds? Is there a registry setting? A file to create/modify/delete? A process to run?
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