We have a serialized deployment of Acrobat Pro DC 19.012.20040.17853 that is demanding sign-in with an Adobe account every time a file is opened. Upon opening, the user sees a dialog that says "Sign In. Your Adobe ID provides an easy way to access your membership, the Adobe Document Cloud and Adobe.com community."
Our users don't have Adobe IDs and we don't want to issue them (we're a government agency, it has to go through security review). We're tired of constantly dismissing this dialog.
We don't want to re-deploy, either. (The deployment has already been reviewed by security team.)
I tried setting registry key [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown] "bSuppressSignOut"=dword:00000001 but it does not make a difference.
How can we stop this prompt from appearing?
Deploy and package apps
My question here would be, did this always happen or has it started happening recently? If so, when and can you identify any changes that have taken place?
If it always happened then we could look at how the machine was packaged - did you use Customization Wizard, what settings were used and how did you deploy? For example did you deploy a serialised package, did you lock down online features?