Acrobat Reader DC and Adobe Acrobat DC Cleaner Tool has stopped working...

Hi!  Thank you for your response.  I apologize for any confusion.  Let me try my best to clarify...

I support a global company with 1000's of machines.  While we try to keep the same version of Adobe software on all machines, anyone who has ever been in charge of global deployments knows that can be a difficult task.  Mobile devices that do not regularly check in on the network might be behind a few versions.  We also support Reader in multiple languages, which carry different GUID's themselves.

I am only trying to find a removal option for DC versions of Adobe Reader, not 11.x or 10.x, etc...

I am not currently using this tool as a clean up for failed installations.  My installations are fine as of now.  I was only preparing for that scenario, as well as others.  One of my other intended uses for this tool is if a policy comes out where my company decides to use another .pdf reader in the future or Adober Reader DC has a future critical vulnerability, I can quickly uninstall 1000's of copies of Adobe Reader DC silently.  We have to prepare for those types of scenarios.  Companies, at times, also decide to stop supporting software and it needs to be removed quickly (flash comes to mind here).  This tool appeared to be that answer.  It provided a "scrubber" like uninstall, had built in logic to uninstall any version of the DC software and supported a silent uninstall (typically provided for enterprise environments).

I only tried the tool without reader installed as a troubleshooting step, I know it is not meant to be used in that scenario.  My entire point was that the tool crashed regardless of the machine it was being used on or if it was even installed or not installed.  Part of my troubleshooting process was to provide multiple scenarios to see if I had different results.  I was trying to be helpful and point out that the tool only crashed as it was exiting, regardless of what the results of the uninstall were.

I also attempted to uninstall Reader DC - French language, 15.016.20039.  It crashed after it was finished with that version as well.

I also narrowed down today that we don't even have to perform the uninstall.  We can simply open up the software, then hit cancel, and it crashes.

I created a crash .dmp file and I came up with a "heap_corruption" as the culrpit.  That doesn't really tell me a lot, but it was worth a shot.

I originally posted to see if anyone else had experienced the issue or if I could help track down a bug.

I just finished testing the tool on a completely clean install of Windows 10 1709 (not domain joined, no group policy, no software) and it worked correctly.  It appears that something with our configuration does not play nice with this app.