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Participant
April 4, 2019
Answered

Acrobat standard DC: Firewall - IP address, hostname, port configuration

  • April 4, 2019
  • 1 reply
  • 6616 views

Good afternoon,

We use Adobe Acrobat Standard DC in our company and We have some issue with it. We have firewall at corporate network.
When I am opening some pdf file or opening empty application, approximately after 30 seconds, application is stuck/frozen.

We have the last update/version of application.
I think that, some communication between our firewall and servers of adobe company are blocked. I would need create whitelist of IP addresses, hostnames, ports of adobe servers. Could you send me please a list of that?
(IP addresses or hostnames, ports)


Thank You Very Much for your help,

Yours sincerely,

Lukáš Nový

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1 reply

EnterpriseHelp
EnterpriseHelpCorrect answer
Inspiring
April 4, 2019
Participant
April 15, 2019

Thank you for your help.