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Participant
October 8, 2021
Answered

Add only one user to a product

  • October 8, 2021
  • 1 reply
  • 274 views

Our dashboard shows 6 licenses and we have 4 users assigned. I want to add a licenses to one more user but in the dialog box I only have the possibility to add 2 users.

I would simply add 2 users but the problem is that one license will stop and we do not want to extend it.

This topic has been closed for replies.
Correct answer Abambo

Please confirm that you are on this screen:

"Add user" will assign a new licence to a user. Obviously, I can't currently do that as we used all our licences at our disposal... and I can't add a licence just for the fun of demonstrating this... or remove licences from my working pals...

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 8, 2021

Please confirm that you are on this screen:

"Add user" will assign a new licence to a user. Obviously, I can't currently do that as we used all our licences at our disposal... and I can't add a licence just for the fun of demonstrating this... or remove licences from my working pals...

ABAMBO | Hard- and Software Engineer | Photographer
Robby5DC6Author
Participant
October 12, 2021

Hi Abambo, we can close the thread. I tried again and then it worked. Probably the scanning of the validity of the mail address didn't work properly the first time. Leaving the cursor a bit longer in the entry-field, allowed the site to validate the mail address and activated the button to finish the operation.