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D
defaultx3sv25z4cs5x
Participant
December 22, 2022
Answered

Additional Invoice Contact

  • December 22, 2022
  • 3 replies
  • 694 views

Hi

 

I am the main user and System Admin and receive the monthly invoices by email. I need a second person to receive these invoices. How do I add another person, so they are a recipient?

Correct answer Abambo

You can't! I suggest you set up a shared e-mail for this.

 

 

 

 Can I add another admin to view the invoices?

You cannot add another admin or email address to access the invoices. There can be only one contract owner who can access the invoices. You may download the invoices and share with anyone, if required.

3 replies

B
Barry27864178edrb
Participant
January 9, 2023

Sad state of affairs where you can't delegate invoice management like you can for nearly every other online service. I don't understand the decision-making process on this "feature."

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 9, 2023

    you can make suggestions to adobe.  for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

     

     

    for others, use https://www.adobe.com/products/wishform.html

    B
    Barry27864178edrb
    Participant
    January 9, 2023

    I can't find Adobe Teams as an option to leave a suggestion in either link provided.

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    December 23, 2022

    You can't! I suggest you set up a shared e-mail for this.

     

     

     

     Can I add another admin to view the invoices?

    You cannot add another admin or email address to access the invoices. There can be only one contract owner who can access the invoices. You may download the invoices and share with anyone, if required.

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 22, 2022

    https://helpx.adobe.com/enterprise/using/manage-invoices.html

     

    if the above link fails to help, open the support tab on your admin console > start chat or start case or request expert session.

     

    https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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