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Adobe 2020 Setup Link

Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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Hello Adobe Team,
I am developer. We have adobe extension build in which we are runing illustartor. We want to check caching functionality in Adobe 2020. As our customer have upgraded from 2020 to latest version. and they are saying it behaves diffrent in latest version. So could you please help me with setup link for Adobe 2020? 

Regards,
Sachin

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correct answers 1 Correct answer

Adobe Employee , Dec 19, 2023 Dec 19, 2023

@Sachin33009248p1ac 

As per the Teams and Enterprise support policy, we support N and N-1 versions.

N= Latest version.

Here is the help document for more details: https://helpx.adobe.com/support/programs/cc-support-policy.html#cct

If you have access to the admin console, you can create a package of an older and LTS version. 

The oldest version that is available in the console is Illustrator 26.5.3

 

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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contact your admin.

 

----in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">

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Adobe Employee ,
Dec 19, 2023 Dec 19, 2023

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@Sachin33009248p1ac 

As per the Teams and Enterprise support policy, we support N and N-1 versions.

N= Latest version.

Here is the help document for more details: https://helpx.adobe.com/support/programs/cc-support-policy.html#cct

If you have access to the admin console, you can create a package of an older and LTS version. 

The oldest version that is available in the console is Illustrator 26.5.3

 

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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Adobe 2020 means Acobat 2020 or Creative Cloud program versions 2020? That's threee years ago. Contact your customer for the installs. 

ABAMBO | Hard- and Software Engineer | Photographer

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