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Adobe Acrobat - Application Error / Cannot Verify Subscription Status

New Here ,
Sep 03, 2020 Sep 03, 2020

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Getting an error with Adobe Creative Cloud stating that it Cannot Verify Subscription Status.

 

Also Adobe.JPG

Also we get this error with Acrobat.

We signed out of Creative Cloud, restarted, signed back in. Still have the Cannot Verify Subscription Status...

After the error with Adobe Acrobat I uninstalled the program and am going to reinstall it to see if that clears up the issue.

Sincerely


Matthew Clements

IT Support

Fitch Creations

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New Here ,
Sep 03, 2020 Sep 03, 2020

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... restarted the Credentials service, set to Automatic.

Deleting the Web Credentials - there were a bunch.

Reinstalling Adobe Acrobat DC.

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