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Participating Frequently
May 17, 2019
Answered

Adobe Acrobat DC Standard 2015 in Windows 10 image

  • May 17, 2019
  • 1 reply
  • 2469 views

We have included Adobe Acrobat DC Standard 2015 in our Windows 10 image.  We get prompted for sign-in after imaging a new PC.  If we do a single install of the software, we do not.  We built our package using the Adobe Customization Wizard.  Is there a way to have it in our image and not get the sign-in prompt?

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Correct answer Steve Cordero

I am the System Admin. I don’t have any access to an admin console. We bought this product from CDW. It is a perpetual license. Do I contact them?


You can contact Adobe Support or the CDW reseller if you want to do that too.

1 reply

Adobe Employee
May 17, 2019

Read these instructions of OS Image deployments from the ETKs Virtualization.

Serialized deployments

To image a machine with Acrobat, first generate a prov.xml file on an online machine and then create a permanent offline exception that is not machine specific. Note the following:

  • Supported for volume licenses only.
  • Acrobat need not be installed.
  • The target machine must be online.
Steps:
  1. Download the latest Adobe Provisioning Toolkit Enterprise Edition.
  2. Open an elevated prompt (run as administrator).
  3. Generate a prov.xml file on any machine connected to the internet using the following APTEE tool command line with the following options:
    • serial: The serial number
    • regsuppress=ss: Optional (but recommended); suppresses registration
    • eulasuppress: Optional; suppresses the EULA prompt
    • locales: Optional; specify from the limited list of locales in the formal xx_XX or ALL
    • provfile: Optional; path of the folder where prov.xml is created. If this parameter is not specified, prov.xml is created in the folder in which APTEE resides.
  1. Install Acrobat on the master image.
  2. On the master image, copy the prov.xml file created above.
  3. Serialize and activate Acrobat using the following APTEE tool command line:
  1. Launch Acrobat once for about a minute and close.

Note

Granting an offline exception using the Customization Wizard for an imaged OS deployment method is not supported.

Participating Frequently
May 17, 2019

I cannot download the  Adobe Provisioning Toolkit Enterprise Edition<https://helpx.adobe.com/enterprise /package/help/provisioning-toolkit-enterprise.html> as I receive the message below:

Adobe Licensing Web Site

Adobe does not recognize you as an authorized user of this web site. Please contact Adobe for assistance.

Please use button to login as another user.
Adobe Employee
May 17, 2019

Try signing in with an Adobe ID first before clicking on the download links.  If that doesn't work try a different web browser.