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Participant
August 14, 2018
Question

Adobe Acrobat/Reader DC 2018 - Tracker registry settings.

  • August 14, 2018
  • 2 replies
  • 887 views

Hi,

I am trying to change following settings via registry or a configuration file across all workstations in our organization.

Tracker

Under the sentence that reads "Automatically Check for New Comments and Form Data," scroll right to select Never.

Under the sentence that reads "Suspect the Check for New Comments and Form Data," scroll left and select After 30 days of inactivity.

How can I change this setting other than Adobe application GUI interface?

Thank you kindly for help.

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2 replies

Participant
October 19, 2018

Just in case anyone else is running into this issue (pretty sure I know the software vendor this person is dealing with, I had the same problem), here are the locations and settings of the two applicable registry keys:

HKEY_CURRENT_USER\Software\Adobe\Adobe Synchronizer\DC

     iDefaultFeedTTL -> Set to 7fffffff

     iSuspendLength -> Set to 278d00

EnterpriseHelp
Inspiring
August 15, 2018

Almost all UI items are associated with a registry/plist preference. Not all preferences are documented. I checked the Preference Reference and don't see the setting there (I'm guessing it might be here: Shared Review and Forms Data Collection )

Simply take a before and after registry snapshot and see what's changed after you set that setting. Then propagate the preferences via GPO, script, or by using the Wizard prior to deployment. Method:

  1. Take a registry snap shot (e.g. use RegCompare).
  2. Open Acrobat and set the setting (don't move the UI or interact with the program in any other way or you'll end up with numerous registry changes).
  3. Close Acrobat.
  4. Take another registry snap shot.
  5. Compare the two.

It should be easy to figure out what's changed. Then, of course, you can go back to the UI, change the setting, and then re-check the registry just to verify you have it right.