Adobe Captivate 9 (9.0.2) - lack of info; outdated articles; missing downloads

[donmontalvo]

Has adobe abandoned support of Adobe Captivate 9?

We've been trying for some weeks to get help with a few things.

Outdated/conflicting articles. Adobe Captivate 9.0.2 question (their KB articles contradict each other) - JAMF Nation

Outdated downloads pages. Adobe - Adobe Captivate Support Center : Downloads

Creative Cloud Packager (CCP) latest version does not show Adobe Captivate as available for packaging.

We have a significant number of users waiting anxiously for us to deploy.

We hear crickets.

Do we need to escalate?

Thanks,

Don

[alisterblack · Accepted solution]

You can package Captivate with Creative Cloud Packager, as long as you have a volume serial number.

See Package non-Adobe Creative Cloud products

[donmontalvo]

Thanks, on chat with Vaibhav now, to sort this out...hoping if it is a volume license key that we can get the workaround/fix.

[donmontalvo]

I can kiss Vaibhav for all his/her help, had to fix broken /etc/hosts file, then BAM works.

Have a great weekend!!!!

Don