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tgeq175e
Participant
June 8, 2023
Question

Adobe CC Desktop App - Enterprise MSI install

  • June 8, 2023
  • 2 replies
  • 5162 views

Is there a way to create just 1 msi file that would install the Adobe Creative Cloud app? 

 

Here's the issue I am running into: when I create my install package in the Adobe Admin Console, it is a zip file, that once extracted has numerous directories and subdirectories that apparently the msi file depends on; however, I am looking to deploy this via enterprise-level deployment software and I can only upload an .msi file -- there is no way to include several other folders, subdirecotries to reference to, etc. along with it. How would I accomplish this?--this has got to be common as the prior 2 insitituions/companies I have worked for had deployed creative cloud to 100's of workstations, accounts, etc and I do not recall having to bring folders along with the install file.

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    2 replies

    Z
    Zelia5E95
    Participant
    August 3, 2023

    Hello adobe support community.  I too have the same scenario and would love for a simpler solution.  Is there a downloadable creative cloud setup file that we can run silently and without prompting the user for login until after it installs?  

     

    Thanks for any feedback. 

    Gurdeep.Singh
    Adobe Employee
    Gurdeep.Singh
    Adobe Employee
    June 9, 2023

    Hi @tgeq175e 

     

    Adobe does have some dependencies on the associated folder.

    Please see if the deployment software you are trying to use is listed below


    https://helpx.adobe.com/in/enterprise/kb/using-third-party-deployment-tools.html

     

    T
    tgeq175eAuthor
    Participant
    June 9, 2023

    Thank you for the reply. Unfortunately, it is not via the thrid-parties listed in the link. I am trying to be able to deploy it via Software Management through Kaseya VSA. I have been able to obtain msi files for all other enterprise software packages as one file; however, the msi from my Adobe package appears to be the only one that requires additional files and directories to be along side it. I do not see a way to deploy it as such. The part that is frustrating is that I only am seeking to install Adobe Creative Cloud Desktop app, so that employees can then login in with their own accounts and download and customize as needed. In other words, I am not doing a complicated install, I am suprised there is not a simple Adobe Creative Cloud Desktop MSI installer, is there?

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