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Participant
November 2, 2020
Answered

Adobe CC logging out multiple times during the work day

  • November 2, 2020
  • 1 reply
  • 359 views

Is there a fix for Adobe CC constantly logging out throughout the day in the middle of working on projects, etc.? It's so annoying. I'll be totally focussed and working in AI or PSD and suddenly, I'm asked to save all info and it completely logs out. I have to log back in — input username, last four digits of phone, wait for security code, input security code, and then input password. It's too much to have to do this 5 sometimes 10 times a day.

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    1 reply

    Udo_PawlikCorrect answer
    Adobe Employee
    November 4, 2020
    Participant
    December 28, 2020

    That didn't work for me.  My Adobe CC is logged on when I first turn Mac on and all up to date but within the hour it's logged off. I'm constantly having to put my Username and Password in to use apps I've tried re-installing, locating SL Cache, SL Store and Adobe PCD files and right clicking to change permissions but nothing helps. I'm on OS Big Sur - using Safari. 

     

    It's driving me bonkers!