Adobe Creative Cloud - audit log - users removed from Organization

Question

On Sept 22nd at 5:37 zulu time, all my users were removed from our Adobe organization. The users were then unprovisioned, provisioned and added back to the organization. The "actorEmail" was system.

All this information was logged into the "Audit Log" in the Admin console.

The user experience was that all users had to login again thru their Adobe Creative Cloud Desktop app.

I was looking to see if there was anything abnormal reported by Adobe during this time period but did not find anything reported. Wondering why this occurred? Of course it happened when I was on the road and not available to assist my users.

Nancy OShea · Accepted Answer

[Moderator moved from Creative Cloud Services to Enterprise & Teams.]Adobe System Status appears to be fine now.https://status.adobe.com/

John T Smith · Answer

This is a 'regular' forum... Is this a Team or Enterprise question?

This is a public forum, you need the link to Adobe support, not other users
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