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Adobe Creative Cloud Cleaner Tool does not remove all of the Installed Products?

New Here ,
Jun 26, 2015 Jun 26, 2015

My University has been struggling with the automated or unattended removal of CC 2014 Enterprise so we can upgrade our classrooms to CC 2015 Enterprise an not have duplicate programs. CC 2014 was installed using the Creative cloud packager as well.

We have been successful in creating a new CC 2015 Enterprise package with the Creative Cloud Packager and it installs what we selected but the older CC 2014 applications are still installed.

I have attempted to use the Adobe Creative Cloud Cleaner Tool which removes most of the applications but it leaves Dreamweaver, Fireworks, Extension Manager, Adobe Flash Builder and most of the icons under All Programs. You are then unable to uninstall these remaining apps after the Cleaner has been run. They are no longer in the Control Panel.

So I guess my questions is if the Cleaner Tool does not remove everything and there are no other automated ways to remove the items that it misses or remove the items individually prior to running the tool. Has anyone had any luck in automating the removal of CC 2014 entirely?

We simply do not wish to go to every lab\classroom computer on campus and uninstall each CC 2014 app individually. Especially when we have a deployment tool that allows us to install\uninstall most applications remotely.

Thanks

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correct answers 1 Correct answer

Community Beginner , May 18, 2016 May 18, 2016

Just for curiosity, If you extract AdobeCreativeCloudCleanerTool.exe you'll see a file named ProdInstallList.xml where it contains removable software by the tool.

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Community Beginner ,
May 18, 2016 May 18, 2016
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Just for curiosity, If you extract AdobeCreativeCloudCleanerTool.exe you'll see a file named ProdInstallList.xml where it contains removable software by the tool.

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