Skip to main content
Participant
November 4, 2018
Answered

Adobe Creative Cloud - Error 190 Current OS doesn't satisfy requirements

  • November 4, 2018
  • 1 reply
  • 6352 views

Every 3 days when ya'll do an update, I end up spending 18 hours trying to get your products to work. Right now, none of my adobe products will update and Creative Cloud will not load fonts under assets>fonts. I am on a fully updated Windows 10 and I am still being given this error message when I try to update Photoshop:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 6.2.9200 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

-------------------------------------------------------------------------------------

I already reinstalled Creative Cloud. If I am going to have to spend 18 f-ing hours every week trying to get your garbage products to work, please refund me my Adobe license and also the cost of this Photoshop class I am taking. Your products don't work.

Correct answer kglad

recheck your build.

Windows 10 release information

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 5, 2018

recheck your build.

Windows 10 release information

Participating Frequently
May 13, 2019

And then what? Checking your build is not a fix. I've had error code 190 on two separate computers on different window OS's. Your online IT also affirmed that "this is a microsoft issue" There it NOTHING wrong with my microsoft build!

John Waller
Community Expert
Community Expert
May 13, 2019

jonahs3215476  wrote

And then what? Checking your build is not a fix.

In this case, it was:

"Current OS version 6.2.9200 doesn't satisfy OS requirements."

Your case may be different. Post your question as a new discussion.