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2

Adobe Creative Cloud - Error 190 Current OS doesn't satisfy requirements

New Here ,
Nov 04, 2018 Nov 04, 2018

Every 3 days when ya'll do an update, I end up spending 18 hours trying to get your products to work. Right now, none of my adobe products will update and Creative Cloud will not load fonts under assets>fonts. I am on a fully updated Windows 10 and I am still being given this error message when I try to update Photoshop:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 6.2.9200 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

-------------------------------------------------------------------------------------

I already reinstalled Creative Cloud. If I am going to have to spend 18 f-ing hours every week trying to get your garbage products to work, please refund me my Adobe license and also the cost of this Photoshop class I am taking. Your products don't work.

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correct answers 1 Correct answer

Community Expert , Nov 05, 2018 Nov 05, 2018

recheck your build.

Windows 10 release information

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Community Expert ,
Nov 05, 2018 Nov 05, 2018

recheck your build.

Windows 10 release information

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New Here ,
May 13, 2019 May 13, 2019

And then what? Checking your build is not a fix. I've had error code 190 on two separate computers on different window OS's. Your online IT also affirmed that "this is a microsoft issue" There it NOTHING wrong with my microsoft build!

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Community Expert ,
May 13, 2019 May 13, 2019

jonahs3215476  wrote

And then what? Checking your build is not a fix.

In this case, it was:

"Current OS version 6.2.9200 doesn't satisfy OS requirements."

Your case may be different. Post your question as a new discussion.

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New Here ,
May 14, 2019 May 14, 2019
LATEST

To be clear my error 190 has always been fixed by using a wireless dongle while using Safe Mode+Networking.  I have no firewall disabling any passhrough of communication over my private or public network.

There have been instances where the download initiates and then stops (from 5%-50%) and fails, without citing an error.  I've had this issue for over a year!

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