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jonathonr21308024
Known Participant
October 18, 2022
Question

Adobe Creative Cloud installer is flagging as Malicious

  • October 18, 2022
  • 1 reply
  • 1468 views

Hello,

We attempted to run the latest available Adobe Creative Cloud available from the Admin Console and our antivirus software (FortiEDR) flagged the installer as malicious due to a handful of unsigned files. Is this a known issue? Please advise.

Thanks!

 

This topic has been closed for replies.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
October 18, 2022

Hello @jonathonr21308024 

The package created from the admin console is not notarized/signed but the package downloaded by the Adobe Package Downloader on the Mac device will take care of Apple's requirements and the app installers themselves are all properly signed.

 

You can check this article for deploying Adobe packages: https://helpx.adobe.com/enterprise/using/deploy-packages.html

J
jonathonr21308024Author
Known Participant
October 18, 2022

Hi TechBurner, sorry for the confusion. This was flagged by FortiEDR on a Windows 10 based PC, not a Mac. Therefore, our environment doesn't fall under the purview of Apple's requirements.

S
Community Manager
SuJoshiCommunity Manager
Community Manager
October 18, 2022

Then I think it is expected behavior as the packages from the Admin Console is not notarized or signed.

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