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pbesong
Inspiring
October 25, 2017
Answered

Adobe Creative Cloud taking forever to update!

  • October 25, 2017
  • 5 replies
  • 13965 views

I'm trying to install the new apps. We have an enterprise license at PSU and a connection speed of over 100 Mbps, but the update to creative cloud spins constantly and nothing seems to happen. I also tried downloading apps and it does nothing. It gets to the point of asking if I'm a beginner, intermediate, or advanced user but it never actually downloads anything. Nothing on my Desktop, no Apps tab in Creative Cloud either. Just not working at all. I tried uninstalling CC and reinstalling it but still no love. What do I do?

This topic has been closed for replies.
Correct answer pbesong

It finally worked after restarting.

5 replies

T
Teresa5CC0
Participant
May 10, 2021

I was having the same issue! It was stuck at 1% and just restarted it. BAM! Going much faster now... 

Carite
Carite
Participant
October 27, 2019

Restarting hasn't worked for me. 

J
jolietjeff
Participant
October 17, 2019

Same problem adobe site problem my speed test over 100mbps and turned off all firewalls and virus software adobe needs to fix or compensate users who spend big dollars yearly for thid

P
pbesongAuthor
Inspiring
October 25, 2017

P
pbesongAuthorCorrect answer
Inspiring
October 25, 2017

It finally worked after restarting.

    mook1965
    mook1965
    Participant
    December 4, 2017

    mine is still spinning after the restart

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    October 25, 2017

    Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

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