Adobe Customization Wizard 10

[JimDandy2000]

Hi, Does or should the "Suppress display of End User License Agreement" disable the prompt for users or just for the installation? I'd like both if thats possible.

Thanks

[EnterpriseHelp]

Not sure I understand the question. It disables the prompt for user at installation time. Hence, EULA display is no longer part of the installation workflow. Does that answer your question?

Ben

[JimDandy2000]

I think it does answer it.  A tester reported that a system that used my custom build got the EULA prompt when printing to PDF.  When I created the MST I definitely chose Suppress display... so I wasn't sure if that setting was for a silent install only (which we had) but users would still see the EULA.  Moments ago I sat with the tester and a brand new imaged machine we were unable to re-create.

Thanks for the reply.

[JimDandy2000]

Hi, I experienced the behavior myself today.  First off, the install works as desired - silent and there are no prompts.  The issue happens when someone goes to a folder on the computer and double-clicks a PDF.  When they do this they are asked to agree to the license, once they say yes they never see the prompt again.  This is a lab of over 200 computers and anyone could log on to any machine so they could potentially see this prompt 200 times.  When they open a PDF from the web via Internet Explorer they don't see any prompts and the PDF just opens.

Thanks,

Matt

[EnterpriseHelp]

Hi Matt,

Can you check the pref at HKEY_CURRENT_USER\Software\Adobe\(product  name)\(version)\AdobeViewer\EULA. A value of 1 means it has already been accepted.

thanks,

Ben

[JimDandy2000]

That key doesnt exist unless I launch Acrobat.  So I launched it and accepted the Adobe Software License Agreement, then go to:

HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AdobeViewer

and I only see a REG_BINARY Value Name called "ProductInfoCache"

when I go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\10.0\AdobeViewer

I see

REG_BINARY Value Name called "ProductInfoCache"

REG_BINARY Value Name called "EULAAcceptedForBrowser"

[EnterpriseHelp]

Ok. I was assuming Reader rather than Acrobat. Each has different keys.

Configuration via the Wizard should have set the EULA_ACCEPT property (which can also be run on the cmd line). Can you use the Wizard's Direct Editor, ORCA, or some other to inspect the Property table?

Ben

[JimDandy2000]

Looking at the Property table I see that the value for "EULA_ACCEPT" is "YES".

Remember that I don't see the prompt when viewing a PDF in Internet Explorer, only when I double click and PDF that has been saved locally or on a share.  What is different between those to scenarios?

-Matt

[SubratoNamata]

add the following property in your msiexec command,

EULA_ACCEPT="YES"

[JimDandy2000]

ARM2705 wrote:

add the following property in your msiexec command,

EULA_ACCEPT="YES"

msiexec didn't like this, either when i used the MST or just the msi by itself with this as the only argument.  I also tried YES instead of "YES".

Thanks,

Matt