Adobe DC was installed on a computer that was cloned, and it requires and Adobe ID. Adobe DC was installed with the Adobe ID before the system was syspreped and cloned.

Forum|Forum|8 years ago
May 2, 2017
1 reply
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I build a computer which was cloned. When Adobe DC was installed the license number was added. Then the system was sysprepped then cloned. When the clone was deployed, when Adobe DC was opened, it requires an Adobe ID and password, How do I add the license number.

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kglad

Community Expert

you need to properly install acrobat dc.

what os?

T

Tim_Haight1Author

Participant

I build a Windows10 build 1607 workstation, and installed Office 2016 and Adobe DC. I also downloaded and installed the updates, which included or site license. Adobe opened properly when it was updated Then the system was sysprepped and then cloned.

On the system where the clone was deployed, the Adobe ID is requested. Is there a registry key or a license updater to stop it from requesting the Adobe ID

MichaelKazlow

Legend

Not really, but there are enterprise tools for installing for multiple users. I will move the thread to a better forum where you might get an answer to help.

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