Adobe for Enterprise - Can't Sign In? Adobe Keeps Signing Me Out!

Forum|Forum|4 years ago
July 12, 2021
3 replies
1636 views

What is going on here?

I can sign into Creative Cloud desktop app, but as soon as I open an application and try to load a saved project, the app signs me out then I get to start the process all over again... what is going on here?

I have been using the Enterprise account for weeks with no problem, what is different now? I'm dead in the water with hot projects that need to be completed.

I can sign into my online account just fine, obviously. What gives?

This topic has been closed for replies.

Correct answer Jeffery.Wright

That's good news.

It looks like deleting that dummy credential did the trick, how would anyone know to do that?

Customers just want to produce their work, who has time for all the random hassles?

Jeffery.WrightAuthor

Inspiring

Has anyone seen anything like this?

Adobe Dummy Credential? I was using my applications all last week just fine, but this was apparently created on July 6... I did nothing different that day, has anyone else seen anything like this?

J

jonbeharry

Participant

I'm trying to get connected to an existing activation to look at this. I was able to activate on a system that was not previoulsy activated, and see the normal expected entries in Credential Manager.

J

jonbeharry

Participant

We are having the same issue. With Acrobat purchased through VIP licensing program. There are folks posting on Twitter about CC being down. No apparent response from Adobe.

T

TrishJar

Participant

Same here - In Design keeps crashing then have to sign back in each time.

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