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aiva_cage
Participant
January 12, 2015
Answered

Adobe Muse CC trial has expired and now I cannot enter a activation code for the product

  • January 12, 2015
  • 2 replies
  • 1309 views

I installed Muse and the original instructions I obtained from my corporate office stated to use the enterprise key for our Adobe package and then accept the trial for Muse. The trial version of Muse has expired and I have a serial number but I can not input it. my options are listed as "buy" or "sign in" if you select "buy" then your are taken to the Adobe website. If you sign in you are prompted to "buy or continue the trial, and if you select continue it states that the trial has expired and sends you back to the screen that tells you to buy the software again. How can I get to input the serial number?

    This topic has been closed for replies.
    Correct answer Ashubijalwan1

    Hello Aiva,

    If you have a creative cloud enterprise serial key, you can serialize Adobe Muse using that serial key and suppress sign in too (Muse CC 2014 64 bit). Please follow the steps mentioned in link below to serialize Muse CC 2014.

    Serialize Adobe Muse : http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html

    Suppress registration : http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html

    Hope this helps.

    Thanks,

    Ashish

    2 replies

    Ashubijalwan1
    Adobe Employee
    Ashubijalwan1Correct answer
    Adobe Employee
    January 13, 2015

    Hello Aiva,

    If you have a creative cloud enterprise serial key, you can serialize Adobe Muse using that serial key and suppress sign in too (Muse CC 2014 64 bit). Please follow the steps mentioned in link below to serialize Muse CC 2014.

    Serialize Adobe Muse : http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html

    Suppress registration : http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html

    Hope this helps.

    Thanks,

    Ashish

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 12, 2015

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

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