Adobe not accessing internet

[tshilidzi_3393]

I am struggling with one machine that cannot log in to acrobat, the moment i click on sign in it just signs out even on the internet when i try to log in gives me an error that the website cannot be reached but i do have internet connection, please assist

[tshilidzi_3393]

Basically when i try to log in adobe it crashes out

[Anshul_Nautiyal · Accepted solution]

Hi @tshilidzi_3393,

Thank you for reaching out. Based on your query, it appears that you are facing an internet connectivity or sign-in issue with Adobe Acrobat on a specific machine. Please confirm if this is the issue you need assistance with.

In the meantime, I recommend reviewing the following post and trying the steps mentioned in the provided answer:
https://adobe.ly/3KC4EnX

Make sure to reset the hosts file and update the Adobe certificates as outlined in the linked solution.

I hope this helps. Please let us know if you continue to experience any issues.

Regards,
^AN