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Adobe Plug-in that no one is currently managing - no licence

New Here ,
Apr 12, 2022 Apr 12, 2022

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Hello,

We have an Adobe Plug-in that no one is currently managing. We would like to remove it. 

This Adobe plug-in is accessible in Zonz4 and people are downloading it, but we don't have the license or are able to manage this account.

This is assigned to Hogarth WW but we don't have any information on it to remove it. The help section says to log-in but we don't know who the account belongs to. Please if there is any information you can provide it would be greatly appreciated. Thank you. 

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LEGEND ,
Apr 12, 2022 Apr 12, 2022

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You would like to remove it from where? Do you just want to uninstall it from one computer? I do not know what zonz4 is, nor Hogarth WW, nor the help section you are reading...

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New Here ,
Jul 05, 2022 Jul 05, 2022

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Hello, 

Sorry for the long silence but was wondering if you could still assist me with the original request?

I will try and answer your questions.

We are a large Advertising company that has created a DAM system.  Data Asset Management system. 

Creatives can login to this system and alter images, text, etc. 

"The Adobe Extension for Zonza, Hogarth Worldwide's Digital Asset Management application, will allow Zonza users to seamlessly upload content without having to leave Premiere Pro, Photoshop, InDesign or Illustrator."

 

In our documentation, it says to access this plug-in go to extensions within Zonza. 

My request is how to access plug-ins that are not being managed and remove them? Is this something you can advise on or will you need more detailed information? 

Thank you. 

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New Here ,
Jul 05, 2022 Jul 05, 2022

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