Adobe products freeze my computer! Let me cancel already!

For a year now have been trying to find where to cancel, but the option is just not there. Why I want to cancel?  Everytime I want to use an Adobe application, it makes my computer completely give up.  I am able to run audio recording software and final cut pro, but anything Adobe has barely functioned, and causes everything else to stop. I have wanted to communicate this for over a year, but every place where it says contact support, it sends me a message, you must contact your administrator. Who the heck is that? Stop giving me the run around, Adobe!  Let me actually talk to you!