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Inspiring
December 14, 2022
Answered

Adobe programs are very slow

  • December 14, 2022
  • 1 reply
  • 1010 views

We are a large organization with our own server. Adobe programs are very slow. But this is not the case if the work goes directly through the ISP's server.
What is the problem and how can it be solved?

This topic has been closed for replies.
Correct answer Adam_Arterium

@Adam_Arterium 

 

assuming data storage is insignificant (which is otherwise an obvious place to start troubleshooting), did you contact adobe support?


Unfortunately not yet.
I am a designer who has been demanding for almost five years to fix this problem. Now I know exactly where to contact to pass this information to our IT-department, because I am sure that the problem is in our server and security policies.

1 reply

kglad
Community Expert
Community Expert
December 14, 2022
Inspiring
December 14, 2022

No. At first slow work.

Inspiring
December 14, 2022

that sounds more like an work computer environment issue than an adobe issue, but maybe adobe support can still help:

 

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html


Thank You very much!