Adobe Reader DC Customisation Question

[curtisk79032883]

Hi,

I recently deployed Adobe Reader DC in my enterprise environment to around 1200+ users. We have around 400 users in this environment who are Adobe Standard XI, X or Adobe Professional X or XI users.

Having deployed Adobe Reader DC this has now taken on default file association to open PDF's which has disgruntled the Adobe Acrobat (Standard and Pro users).

Obviously to work around the issue we have manually set back their file association to either of the Adobe Acrobat products.

My question is regarding customising the Adobe Reader DC package to disable PDF as default if earlier versions of Standard or Pro are found on the machine.

Anyway, having read the customisation wizard document it states that the following property on the command line should resolve this issue....LEAVE_PDFOWNERSHIP=YES

I have tried adding this property but it doesn't make a difference, is there anything else I need to change?

Just to confirm, I am deploying Adobe Reader DC as a transform which was created in the DC Customisation Wizard.

Thanks.

[Mohd Amish]

What is the user environment? Windows 7 / 8 / 10 ?

Try using the command line switch: OWNERSHIP_STATE=0 for Windows 8+ (Adobe Properties — Enterprise Administration Guide )

If possible, please let me know the command line you are using to install Reader DC.

[curtisk79032883]

Windows 7 (64-bit OS)

Command line is as follows: msiexec /I "Adobe_Reader_DC_15.007.msi" TRANSFORMS="Adobe_Reader_DC_15.007.mst" LEAVE_PDFOWNERSHIP=YES /qb

[Mohd Amish]

I tried installing latest Reader DC build with the commandline: msiexec /i AcroRead.msi LEAVE_PDFOWNERSHIP=YES /qb on a Windows 7 64 bit machine and it worked as expected. Acrobat XI Pro remained as the default after Reader DC install.

Seems like the transform file: "Adobe_Reader_DC_15.007.mst" has some customizations which is affecting this property. Also which Reader version are you installing?

[curtisk79032883]

Ok thanks. I am installing DC, version 15.007. When you say customizations affecting the property in the transform which ones would they be?  The transform doesn't contain any customisations outside of the standard stuff such as suppressing updates that were generated from the MSI in the Adobe Customization tool.

[Mohd Amish · Accepted solution]

I am not sure which version is: 15.007. Please give a try to the following steps:

1) On a Windows 7 machine, which has Acrobat XI installed, Copy "AcroRdrDC1501720050_en_US.exe" from: ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1501720050/

2) Open an admin command prompt and run the following command:

AcroRdrDC1501720050_en_US.exe /msi LEAVE_PDFOWNERSHIP=YES /qb

3) Let me know if Acrobat XI is retained as the default or Reader DC becomes the default.