Adobe Reader DC is not getting removed during install of Acrobat ProDC

Forum|Forum|6 years ago
May 21, 2019
1 reply
2571 views

Using Custom wizard for Acrobat professional DC by enabling remove Reader DC Not working(Reader DC still retains on machine)

REMOVE_PREVIOUS_READER= YES property is added to MST

on top of it , while installing Acrobat Pro DC, even Reader DC is getting upgraded to latest version.

This topic has been closed for replies.

Bani Verma

Community Manager

Hi Ravi1988,

Once an MST is applied during an install, another MST can’t be used later during an update (say, to change one setting).

The way the Windows Installer Technology works is that during an update or repair, the installer references the MST file that the installation used when it was first installed.

The only way to use a different MST is to uninstall the product and then reinstall with a new MST file.

So, I would suggest you to try completely uninstalling Acrobat (PRO DC & Reader DC) and then reinstall creating a new MST.

Let us know if this helps.

A

Anonymous

Hi Bani Verma,

Here we are not trying to apply any new MST during update.

Scenario:

Adobe reader DC is installed in the machine . we need to uninstall it during the installation of Adobe acrobat Pro DC . So while creating "Adobe acrobat Pro DC" package we choose the option "Remove all versions of Reader" using Acrobat customization wizard DC. But during the installation of "Adobe acrobat Pro DC" already installed Adobe reader DC is not getting removed and it just getting upgraded to latest version.

Bani Verma

Community Manager

I am moving this thread to Enterprise Deployment (Acrobat and Reader) community, experts here will be able to assist you better.

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