Adobe Remote Update Manager - Illustrator 19 to Illustrator 20

Forum|Forum|9 years ago
September 20, 2016
2 replies
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We use and Adobe Update server here on site and trigger updates using the RemoteUpdateManager. Last year we installed Illustrator 19 on a lot of stations and I assumed that the update server would get version 20 from Adobe and update all of our stations. This does not appear to be happening.

Do I have something setup incorrectly or will the update server or install incremental update and not version updates? Is there a change I can make to the server?

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Correct answer alisterblack

You need to run the current version of RUM on all machines.

RemoteUpdateManager version is : 1.9.6.17 (BuildVersion: 1.9.6; BuildDate: Thu Jul 14 2016 05:37:20 )

You can obtain this from the Enterprise Dashboard or it comes with the Creative Cloud Packager.

alisterblackCorrect answer

Inspiring

You need to run the current version of RUM on all machines.

RemoteUpdateManager version is : 1.9.6.17 (BuildVersion: 1.9.6; BuildDate: Thu Jul 14 2016 05:37:20 )

You can obtain this from the Enterprise Dashboard or it comes with the Creative Cloud Packager.

Kanikas

Community Manager

Moving to Illustrator

M

MaxxFaradayAuthor

Participant

This isn't an Illustrator question, it is a question about the Update server. Did you not read it? I put Illustrator in the title because that is the main application in question.