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AdobeUninstaller.exe doesn't appear to work ever

Community Beginner ,
Nov 01, 2024 Nov 01, 2024

Here's an example output from running this - cleans up Acrobat but everything else is installed.

 

Angelworks42_0-1730495612759.png

 

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Deploy and package apps , Education , Enterprise
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correct answers 1 Correct answer

Adobe Employee , Nov 05, 2024 Nov 05, 2024

Hi @Angelworks42,

Thank you for reaching out.

Could you please share the link and documentation where you obtained this application? Since Creative Cloud applications rely heavily on shared resources and the Adobe CC framework, conflicts can sometimes arise that affect the installation and uninstallation processes across apps. Ensuring we have the correct source and documentation will help us address any issues more effectively.

As Kevin recommended, please try using the Adobe Cleaner Tool t

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Community Expert ,
Nov 01, 2024 Nov 01, 2024

If you are trying to remove the entire Adobe Install, that would be done using the Creative Cloud Cleaner tool not the individual Adobe Uninstaller.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Community Beginner ,
Nov 05, 2024 Nov 05, 2024

Fair enough - why does the adobeuninstaller.exe have a -all option and documentation suggests it will uninstall everything?

Funnily enough - Acrobat is like the only Adobe product that you can reliably install/uninstall.

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Community Expert ,
Nov 05, 2024 Nov 05, 2024

Personally I've never used this adobe Uninstaller and the command line interface.

https://helpx.adobe.com/enterprise/using/uninstall-creative-cloud-products.html

I've found the Cleaner Tool to be an easier/user friendly option instead.

 

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Adobe Employee ,
Nov 05, 2024 Nov 05, 2024

Hi @Angelworks42,

Thank you for reaching out.

Could you please share the link and documentation where you obtained this application? Since Creative Cloud applications rely heavily on shared resources and the Adobe CC framework, conflicts can sometimes arise that affect the installation and uninstallation processes across apps. Ensuring we have the correct source and documentation will help us address any issues more effectively.

As Kevin recommended, please try using the Adobe Cleaner Tool to remove all Creative Cloud applications from your machine.

 

Regards,

^AN

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Community Expert ,
Nov 05, 2024 Nov 05, 2024
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@Anshul_Nautiyal the documentation and instructions on how to download from the Admin Console are in the link I provided above.

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