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Report · Aug 22, 2013

Starting yesterday whenever I try to create a package I receive the following error:

The error appears with a yellow exclamation point next to each of the titles included in a package. I also receive the error on machines that I have used to package previously and have caches of the programs already. Is anyone else seeing this issue?

Thanks.

Report · Aug 22, 2013

Hi csteelatgburg,

Please review the given kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Download product... indicating possible reasons for download issues..

Regards,

Romit Sinha

Report · Aug 23, 2013

The referenced KB article is for the creative cloud application and not the packager. The issue I'm having is with the Creative Cloud Packager.

Report · Aug 26, 2013

Hi,

Which CCP version are you using?? Please share the PDApp.log file. If you are a mac user, the file is formed at user/Library/Logs/PDApp.log. If you are a windows user, the file is formed in user's temp location (%temp%).

Thanks,

Saransh Katariya | Adobe

Report · Sep 15, 2017

I'm having the exact same problem. I'm running 10.0.0.49 on mac