Skip to main content
M
msimper
Participant
May 1, 2020
Answered

Annotations / Comment Preferences settting

  • May 1, 2020
  • 1 reply
  • 3110 views

Hello.

Windows 10 Machine

 

I am currently tasked with changing the prefrences for Acrobat.

Currently when a user adds a comment to a PDF, the "author" is displayed as the username.

I am asked to deploy a package / script to our enterprise that will change that to their Display Name.

I found documentation that points to a few registry entries to get the desired effect, however, it is not giving me the expeted results.

 

I have tried and tested multiple scenarios, but the short story is changing the registry entry located at 

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\2015\Annots\cPrefs

bAlwaysUseIndent to 1 or 0 does not uncheck or check the GUI box associated with it.

That setting is supposed to toggle the box that says "Always use Log-in Name for Author name".

The key is changing and sticking after reboot/logging out and back into the OS.

 

Source for info:  https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Annots.html

 

Any ideas?

Is there updated documentation for this?

I realize that this setting is not locakable, but i cannot understand how the key change is having no effect.

 

Thanks

 

This topic has been closed for replies.
Correct answer SuJoshi

Would request you to create a support case from the admin console so that our technicians from Acrobat team can investigate the issue. Kindly mention the version of Acrobat and environment while creating the case. 

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 1, 2020

Hello,

I tested the same registry and it worked fine however using 2019 & 2020 version. I would suggest you to install the latest version of Acrobat 2015 and then try to use the same registry. You can download the patch file using this link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html#id3.

 

I would also suggest you to take a new test machine , download a new pkg for Acrobat 2015 and then try to reproduce the isuse. If the issue persist, kindly create a support case from the admin console so that we can investigate it. 

    M
    msimperAuthor
    Participant
    May 1, 2020

    Thanks for your reply.

    The versions we have accros our enterprise vary, but for Adobe Standard we are on 15.006.30504

     

    Due to some of the other critical applications not being compatible with the most current version, we are stuck on this one, for now.

     

    I have attempted this same process on 2 other of my own VMs.  Our QA team has also tested on multiple machines with the same result as I am seeing.

     

    Any other ideas?

     

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    May 2, 2020

    Would request you to create a support case from the admin console so that our technicians from Acrobat team can investigate the issue. Kindly mention the version of Acrobat and environment while creating the case. 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices