Skip to main content
A
Anonymous
May 22, 2012
Answered

Are others finding AAMEE 3.0 install packages failing on Macs

  • May 22, 2012
  • 2 replies
  • 5368 views

I'm able to create install packages with AAMEE 3.0 without issue.  However, when I go to install the packages on machines (so far, through no automated process), I get an "The installation failed" screen.

This topic has been closed for replies.
Correct answer jhbush

What you are probably seeing is that you have the "ignore conflicting process" box unchecked. I had the same issue with CS5 packaged deployed with JAMF when users would have Safari or some other application open. The install times I find vary widely depending on the hardware. SSD models obviously install much faster than platter drives. The estimated times are also way off. Most of my JAMF SS installs of CS6DP take around 15 minutes.

2 replies

jhbush
jhbushCorrect answer
Participant
May 23, 2012

What you are probably seeing is that you have the "ignore conflicting process" box unchecked. I had the same issue with CS5 packaged deployed with JAMF when users would have Safari or some other application open. The install times I find vary widely depending on the hardware. SSD models obviously install much faster than platter drives. The estimated times are also way off. Most of my JAMF SS installs of CS6DP take around 15 minutes.

N
NigelNG10375544
Participant
May 25, 2012

I had the same problem which was fixed by checking the "ignore conflicting process" box.  The new package installed at the first attempt.

Don Montalvo
Don Montalvo
Inspiring
December 4, 2012

Good thread. At the bottom of the thread, you were going to send Jody@Adobe that thread to see if an engineer can respond. Was there ever a response?


I caught up with Jody at JNUC 2012, his team are constantly working to improve AAMEE. Unfortunately some of the required changes take time to implement.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
May 22, 2012

Which Adobe products are you trying to install?  If you try to launch the installer manually, without using the install packages, do you receive any error messages?

A
Anonymous
May 22, 2012

Of course, I think I found the issue after posting.  Currently, I'm trying the CS 6 Design and Web Premium Suite.  It would get about 1/6 of the way through the progress bar and hang for about a minute before giving the failure.  Upon closer inspection of the log (I had tried running it through the log analyzer with no results), I finally caught that Firefox was open on the machines.  Once I closed Firefox, the install eventually was successfull, but the install took about 45 minutes to complete.  Is this normal (a straight install from the original media takes 1/3 of that time)?

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
May 22, 2012

Are you installing both Design and Web premium?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices