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Business Profile Activation issue

New Here ,
Jan 04, 2022 Jan 04, 2022

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Business User using Teams Susbscription

User 1  - is assigned 2 CC products from VIP 1 

Same User 1 ( email Id is corporate email id ) - also assigned another CC product from VIP 2 

 

We have followed proper process of Assigning the license, Accepting via the Adobe ID for the user etc.

 

As per adobe the login should show 2 Business profiles for the user from VIP 1 and VIP 2.

However when logging into account.adobe.com we can see only 2 profiles.. 1 is the personal profile and 2 is the business profile.. The third business profile is not seen .

 

Also product 3 assigned from VIP 2... shows TRIAL or BUY Now status when logged in from the 1st business profile.

 

We need a resolution on this on how can we login and use different products assigned from different VIP on the same machine and activate it successfully.

 

Regards

Pravin M

 

TOPICS
Business ID , Licensing , Manage account , Teams , Users and groups

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