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Can I change my license from pc to mac?

New Here ,
Mar 21, 2016 Mar 21, 2016

Hi,

I have now pc, but there will be mac soon. Do I need to make changes to my license for using to mac?

BR

Annika

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correct answers 1 Correct answer

Adobe Employee , Mar 21, 2016 Mar 21, 2016

If this is a named user (sign in with Adobe ID) license for Creative Cloud there is no need to make a change. It can be used on either platform.

Only older perpetual products (on DVD) will have this issue.

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Adobe Employee ,
Mar 21, 2016 Mar 21, 2016

If this is a named user (sign in with Adobe ID) license for Creative Cloud there is no need to make a change. It can be used on either platform.

Only older perpetual products (on DVD) will have this issue.

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New Here ,
Mar 21, 2016 Mar 21, 2016

Awesome! Thanks for your reply. I thought so too. But you convinced me.

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Guest
Jun 30, 2016 Jun 30, 2016

Hi! I'm in the reverse situation. I'm switching from Mac to PC and used my serial # for Adobe Design Std CS6 on the new PC and it won't work.Was told by another customer service rep that I could transfer the license. Can you please advise? Thanks!

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Adobe Employee ,
Jul 01, 2016 Jul 01, 2016
LATEST

Platform swaps for serial numbers are only available for the current version.

I would advise contacting our support team to see if they can assist further Contact Customer Care

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