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Muhammad Tajudin
Participant
September 17, 2021
Answered

Can't consult Adobe Admin

  • September 17, 2021
  • 4 replies
  • 467 views

Hello everyone, I can't contact the Admin for a consultation, I was directed to contact the system administrator but I don't know how, is there someone here who can help me please.

This topic has been closed for replies.
Correct answer Abambo

An administrator is a member of your company. My guess would be that your internal IT help desk knows more about this. But as @Vikrant R said, most users don't need to be administrator. So it's depending on your company's policy.

4 replies

Muhammad Tajudin
Participant
September 27, 2021

Many thanks to all of you who helped me find a solution regarding this problem, I will be contacting my team which does computer maintenance work.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 17, 2021

An administrator is a member of your company. My guess would be that your internal IT help desk knows more about this. But as @Vikrant R said, most users don't need to be administrator. So it's depending on your company's policy.

ABAMBO | Hard- and Software Engineer | Photographer
Vikrant R
Community Manager
Community Manager
September 17, 2021

The Adobe Admin Console is only accessible to Admins as it is used to manage the organization.

Are you already an Admin for an organization? If someone has added you as an Admin, you'll have an email with the details.

 

If you're not an admin, you don't actually need to use the Admin Console.

 

Community Expert
September 17, 2021

See if the information at the following link helps

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

-Manan

-Manan